Public Works

Bill Due Dates

Water bills are due on the 15th of every month before 5 pm to avoid the 10% penalty. Penalties are added at 5 pm on the 15th. Bills must be paid by 5 pm on the 25th of each month to avoid being disconnected. We will no longer honor payments in the drop box after 5 pm on the 25th.

Should you have specific questions regarding your bill or service, please feel free to call Town Hall at 704-263-4779.

Utility Service

New residents can set up utilities by completing the Utility Service Application (PDF).

Trash Service

Trash service is provided by Waste Connections. Should you have any questions regarding your service or a missed pick-up, please call Waste Connections (formerly Advanced Disposal) at 704-596-9428. Missed pick-ups must be reported within 24 hours.




Public Works Documents

  1. 01-08-2018 Coin Acceptance Policy (PDF)
  2. 2022 Annual Drinking Water Quality Report (PDF)
  3. Annual Wastewater Collection System Report FY2022 Completed (PDF)
  4. Backflow Test Form (PDF)
  5. Bank Draft Authorization Agreement (PDF)
  6. Citizen's Guide to Stormwater (PDF)
  7. Fats, Oils and Greases Information (PDF)
  8. Fiscal Year 2023 to 2024 WATER AND SEWER TAP - IMPACT FEES
  9. Water/Sewer/ Sanitation Rates_7.1.2022